Privacy Policy
Effective Date: 01/22/2026
Extreme Plumbing (“we,” “us,” “our”) respects your privacy. This policy explains how we collect, use, and share information when you visit rooter-plumber.com, contact us, or request service.
Information We Collect
• Contact Information
Name, phone number, email address, and physical address submitted through forms, phone calls, or text messages.
• Service Information
Appointment details, service history, estimates, invoices, and request notes.
• Website Data
Basic analytics such as pages visited, browser type, device type, and approximate location derived from IP address.
• Cookies
Cookies are used to help the site function properly and improve performance.
How We Use Your Information
• To provide quotes, schedule services, and deliver customer support
• To send appointment confirmations, reminders, and service updates
• To send promotional messages only if you have opted in
• To improve website functionality and prevent fraud
SMS/Text Messaging Consent
If you provide your phone number, you may receive calls or text messages regarding your request, scheduling, service updates, or promotions. Message frequency varies. Message and data rates may apply.
You may opt out at any time by replying STOP.
For help, reply HELP.
Consent is not a condition of purchase.
Sharing Information
We do not sell your personal information. Information may be shared with trusted service providers who help operate our website, communicate with customers, or manage scheduling and analytics, or when required by law.
Security
We use reasonable safeguards to protect your information, but no online system is completely secure.
Contact Us
If you have questions about this Privacy Policy, please contact us through our Contact Us page.
